Sometimes crashes happen. It is often helpful to identify your crash through an anonymous unique identifier. Please include this identifier when you report a crash. Your personal information will not be included. You can reset the current identifier if so desired.
Where to find the identifier?
Android
- In Hue Essentials, open the left menu
- Tap Help & feedback
- Tap Identifier
iOS
- In Hue Essentials, go to the settings tab
- Tap Help & feedback
- Tap Identifier