Hi. Since last update of hue essential i noticed that when i try to setup a scene from list then the app get’s stuck and i have to restart the wifi on my phone to get back again.
All the other in the app are working correctly.
Having the same issue, I switched off beta and it worked for a around a week but now it’s back to this behaviour.
I can controll lights no problem but as soon as I try to activate a scene the app locks and I can’t do anything until I reconnect to the bridge by toggling wifi.
Hi, unfortunately I am unable to reproduce the issue so far. Can someone please share their crash identifier so I can look into this? A video would be helpful, too. Please also share what OS + version you are using. You can email the video to support@hueessentials.com if you want.
Hi, thanks for the reply, here is my crash id:
cbc0c4c7-72e4-4a4c-94a8-a50550ab429d
Screen recording:
This behaviour is the same on my phone and tablet.
Phone:
Tablet:
Cheers.
Thanks a lot, but unfortunately I can still not reproduce the issue.
What type of bridge are you using? Hue v1, v2, or something else?
In case of a Hue bridge: do you by any chance have the official Hue App? If so, could you please test the same scene in the same group in the Hue App, and let me know if that works? I think it may be an issue on the bridge, but I am unsure at the moment.
I was able to reproduce the issue and it will be fixed in the next release 3.1.9. The update should be available within a few days.
Thanks you very much.