After installing one of the recent updates of the app on Android the display of the rooms have changed. I have the impression that the dimming factor was added into the calculation of the room color, but that’s just a guess - whatever it is, it makes look brightly lit rooms look black!
It’s even worse. I turn on the light in a room with maybe 10 lights. The scene sets normal white light, some dimmed, some not. Right after that the display in the app is fine, all lights and the group have a grey color.
Hello @srudin, thanks for letting me know. This is definitely a bug as this is not how it is supposed to look. There should not be any colour changes in the new version. Apologies for the inconvenience caused, would love to get this resolved.
I am unsure what is going on. On my system all works fine, and you are the first user to report this.
In the update we migrated to a new API (= communication with the bridge), as Philips Hue no longer supports the old method we used (which could suddenly stop working). I think something is going wrong with this new API, maybe the scenes are causing the issue. Does the issue only happen with a specific scene? Or does it also happen when setting the light colour manually using the colour picker?
If you still have the official Hue App: could you please check if the same issue appears there? So at least we can rule out that this is bridge error or a corrupt scene. As Hue Essentials shows all the rainbow colours, which it reads from the bridge, I think something is going wrong on the bridge itself.
This was always the case, no changes here. However, a room should never appear as black, which means something is wrong.
Also unable to reproduce this unfortunately. Any chance you could share a screenrecording which shows the behaviour? That would be very helpful, thanks in advance.
Hi Thomas, happy to get a reaction from your side!
About the loading:
I have 5 bridges. When I opened the app in the previous versions, I saw right away my bridges and groups with their states (light on/off etc.) as it was the last time before I closed the app; then it seemed to synch and after 1-2s it updated everything - but usually only the states were visually updated (some lights now off/on) because changes to the groups (new rooms, new lights) happen rarely.
When I open the new version now I see - nothing. After 1s I can see some random bridges; and after another second the remaining bridges. This is not a serious problem but it makes things flickering and jumping around which is a bit irritating. I would like if you could load the previous situation first and update it, same as it was before.
About the colors:
The rainbow I reported in the last post also appears in the Philips Hue app. I have never seen this before, probably it came with a Hue bridge update. It is not related to a scene, the same thing happens when no light is on in a group, I then select whatever white (4000k) or color with or without dimming and wait for a minute or two and then, slowly, light after light (I tested with groups that have around 8-16 lights) they turn to some random color or black and the group gets the rainbow or the black background again. I can observe this behavior on all my 5 bridges in every group/room.
First thing to note is that I have Gledopto lights (80+ indoor and 50+ outdoor) and it seems that the indoor lights turn to a random color and the outdoor lights turn to black. However, I have these lights for about 3 years already and never observed this behavior before so it must be related to some software / firmware update.
Second thing to note is that I can observe the rainbow / random colors in the Philips Hue app as well - but not the black background. The outdoor lights looked correctly in the Philips Hue app during my testing even after 10-15min.
I have no idea what this means though… let me know what other information you need…
Thanks, I will look into this. It seems this is indeed an issue when using multiple Hue bridges.
I have some Gledopto lights here. Will try them in the following days and see if they have the same issue. If so, I hope I can implement a workaround. But if the bridge reports the wrong colours, I am afraid there is not much I can do.
