I am not sure why it is not working for you. Could you let me know all the types of bridges you have connected in Hue Essentials? Please also share your crash identifier: Crash identifier
We are planning to introduce new iOS 14 widgets in a future update, which will replace the widgets that are currently available. So that could fix the issue as well as we need to rewrite the widgets completely. See the following for updates: Add support for iOS 14 widgets
I have reinstalled the app and tried it again, and again the widget did not load…
However, when I added a widget on my iPhone via the + button instead of the adjustment of the widget screen via the Apple settings it worked.
So there are two different ways to add the widget of which one is not working.