Installed App, Purchased Extras: Problems with Both.

Hello everyone.

I’ve just installed the App and it feels like it has tremendous potential for me. I also purchased the two big extras.

I encountered two problems that make the app unusable, though.

  • The first one is that, once I try to activate a scene, every toggle is frozen and there’s nothing one can do with the app anymore. Considering that most of what we do with such an app is to choose scenes, this is a central problem. It seems that it is a known one, too, as I found others referencing the same situation.

  • The second one is that I purchased the extra that allows for Lights Widgets, but to no avail. All the available widgets after payment are the same 3 temperature sensor ones that were already there before. Am I missing something? If this is that, can I ask for a refund?

I’m using iOS 18.

Thank you to everyone who can lend a hand or clarify a bit what to do.
Cheers!