Hue Sync on my Medion Android TV

Hi,

I bought Hue Sync premium on my new Android TV (MEDION® LIFE® X14320).
Installation worked fine and I can switch on/off my Lightstrips.
Sync, on the other hand, does not work, regardless of the source.

Please help !

any feedback from the devs?

still got no reply…really poor support here…