When I try to connect to my hue hub i get an error like the one on the screenshot.
I didn’t change anything. It just happened. Perhaps after an update.
Some of the text is in danish but it says “unexpected response from bridge. Try again pater”
Does anyone have a solution for this?
Thanks for the report. This response should not be possible according to the Hue developer documentation, so unsure why you get it. I will fix the issue in the next Hue Essentials update, version 3.1.8.
As a workaround you could try restarting your bridge, wait a few minutes, and try again. Maybe that will fix it.
I get the same error but I got it after I logged in with with wrong credentials, it was for my second bridge. So now I don’t get my first bridge into the app. What can I do?
@bhr can you please share the exact error message? Your error message may be different as this was already fixed in 3.1.8.
Hi Thomas.
Sorry for the late response. None of the proposed fixes worked for me.
I still receive the same error.
Running hue essentials v4.0.3
Kind regards
Thanks for the update, I will take a look.
Thanks again for the additional details. There is another fix which should fix the issue which will be available in version 4.1.1 and higher. Like mentioned earlier, this issue should not be possible according to Hue documentation, and I am unable to reproduce this myself. But with this update I think it should work now if there are no further issues. The update should be available within a few days, apologies for the inconvenience.
Great, thanks a lot for the update.
