Hi, today I bought the ios app but it crashes everytime I want to change the dimmer settings. I use an iPhone 7.
0C458A14-3DD4-4B66-8851-CF02EC628A49
Hello, thanks for sharing your crash identifier. I was able to find your crash and can see that Hue Essentials has trouble reading your smart control configuration, which is causing the crash.
Could you let me know what app you used to configure your smart control? Did you change anything in Hue Essentials? What did you do before the crash (open smart control, wizard, add action, etc)?
Problem solved. I’ve reset the dimmer en reconnect with the Hue essentials app in stead of the standard Philips Hue app.
Ok, great to hear you found a solution. If the issue appears again, please let me know.